A calm Windows guide

Email hacked? How to check your account and respond

Unknown sign-in, a message you did not send, or suddenly no access? Start with account security. This guide explains warning signs and shows what to do next.

! A data-breach finding is not automatically proof of a current account takeover.

CheckAssess warning signs
Cybersecurity illustration with a dashboard, a shield with a padlock and a magnifying glass highlighting a warning symbol on a blue background
03
SecureCheck accounts and sessions
01Assess warning signs
02Secure the account first
03Understand monitoring

The short answer

Was your email hacked? Check access first.

Sign in through your provider’s usual route. Then check unfamiliar activity, new devices, forwarding rules and recovery options. If you still have access, change the email account password first.

This order follows the general guidance from BSI.

Step 1 · Check

How can you tell if your email was hacked?

One unusual signal is not conclusive proof. You should nevertheless take several unfamiliar changes or activities seriously.

A

Your login no longer works

Your login details may have been changed. Check your provider’s official recovery process.

B

New sign-ins or devices

Notifications about changes you did not make are a relevant warning sign.

C

Messages or settings you do not recognize

Look for messages, forwarding rules and recovery options that you did not set up.

Step 2 · Immediate steps

Email hacked: what should you do if you still have access?

Work through the following steps without a long interruption where possible. Providers may use different names for individual settings.

  1. 01

    Change your email account password

    Use a unique, strong password that you do not use for other accounts.

  2. 02

    End active sessions

    End unfamiliar or all active sessions if your provider offers this option.

  3. 03

    Secure connected accounts

    Change reused passwords and check accounts where this address is used as a recovery route.

  4. 04

    Check settings and contacts

    Check forwarding rules and recovery options. Tell your contacts about possible messages sent by someone else.

Step 2b · No access

What should you do if you can no longer sign in?

Start with the provider, not with a link in a suspicious message. Follow the official recovery process and secure the accounts connected to the affected address at the same time.

01

Use the official provider process

Contact the provider and follow its recovery guidance.

02

Secure other accounts

Change passwords that you reused and check single sign-on connections.

03

Tell your contacts

Let them know that messages from the affected address may not have come from you.

Step 3 · Check for a data breach

Where can you check whether your email address appeared in a data breach?

For a one-time check, you can use the independent HPI Identity Leak Checker. A finding is a reason to act, but not automatic proof of current access.

Assess the finding
Leak findingcheck

A finding means: change the password and check connected accounts.

Step 4 · Follow-up check

What should you watch after securing the account?

Over the next few days, check sessions, forwarding rules, recovery options and reports from contacts again.

HackCheck product image for WindowsOptional product bridge

If you want to stay informed in future

HackCheck: monitoring as the next step

The official Abelssoft product page describes HackCheck as Windows software for monitoring online accounts and mobile phone numbers. The page also mentions an alert system and dark-web monitoring.

Online accountsMobile phone numbersAlert systemWindows software

This does not restore an account and is not a free online checker. The official product page is authoritative for the current features, version and terms.

Learn about HackCheck

FAQ

Frequently asked questions about hacked email accounts

The answers distinguish immediate help, one-time checks and optional monitoring.

How can you tell if your email was hacked?

Warning signs can include a denied login, unfamiliar sign-ins or account settings, messages you did not send and password changes you did not make. One sign alone does not prove an account takeover.

What should you do if your email was hacked?

If you still have access, first change the email account password, end active sessions, check settings and secure connected accounts. If you have no access, follow the provider’s official recovery process.

Where can you check whether your email address appeared in a data breach?

For a one-time check, you can use the HPI Identity Leak Checker. A finding shows a known leak, but does not automatically prove a current account takeover.

What is the difference between a data-breach check and monitoring?

A check answers a specific question. Monitoring repeatedly watches stored data and can notify you when a security risk is found.

Can HackCheck monitor my email address?

The official HackCheck page describes monitoring online accounts and mobile phone numbers. The official product page is authoritative for the current features, version and terms.

What should you do if you no longer have access to your account?

Contact the provider and use only its official recovery process. At the same time, change passwords for connected accounts and tell your contacts if messages were sent by someone else.

Sources and limits

Use official guidance for the next steps.

This guide provides general orientation and does not replace individual advice from your provider, the BSI or a responsible authority.